Shipping Policy

Notice: Due to the epidemic situation, some orders may be delivered 7-10 days late depending on the region.

HOW CAN ENJOY A FREE SHIPPING POLICY?

  • Free shipping on orders over 100 USD.

SHIPPING FEE

  • Standard shipping is 4.99 USD, extra 1.99 USD for each additional product.

ESTIMATED SHIPPING TIME

Shipping time varies by location. These are our estimates:

LocationProcessingEstimated Shipping Time
United States2 – 5 business days5 – 14 business days
Canada, Europe2 – 5 business days7 – 21 business days
Australia2 – 5 business days10 – 25 business days
Mexico, Central and South America2 – 5 business days10 – 30 business days
The rest of the areas2 – 5 business days15 – 30 business days
  • For US orders, estimated total delivery is approximately 7–19 business days, including production and shipping.
  • Please note:
    • Shipping times begin after your order has been dispatched.
    • During peak seasons, production and shipping may take longer.
    • Holidays, customs processing, weather conditions, and carrier delays may affect delivery times.
    • Tracking information will be provided once available.
  • If you experience any delivery issues, please contact our support team so we can help investigate your order.

WHERE ARE MY ITEMS COMING FROM?

We have multiple factories in Vietnam, China, Mexico and USA.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.

HOW CAN I MODIFY MY ORDER?

We only allow order modification within 2 hour since payment.

Please contact us to request modification. If you cannot connect to the website, please email to our support email: support@myvikinggear.com

CUSTOM DUTIES, TAX AND CHARGES

Custom Duties, Tax and charges are not included in our price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

CONTACT US

If for any reason, you are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

  • Email: support@myvikinggear.com
  • Time Support : 9AM – 5PM GMT+7, Monday through Friday
  • Address: 13145 Brookhurst St Ste A Garden Grove, CA 92843, USA