Shipping Policy

Notice: Due to the epidemic situation, some orders may be delivered 7-10 days late depending on the region.

HOW CAN ENJOY A FREE SHIPPING POLICY?

  • Free shipping on orders over 100 USD.

SHIPPING FEE

  • Standard shipping is 4.99 USD, extra 1.99 USD for each additional product.

ESTIMATED SHIPPING TIME

Shipping time varies by location. These are our estimates:

LocationProcessingEstimated Shipping Time
United States5 – 7 business days10 – 14 business days
Canada, Europe5 – 7 business days14 – 21 business days
Australia5 – 7 business days18 – 25 business days
Mexico, Central and South America5 – 7 business days25 – 45 business days
The rest of the areas5 – 7 business days25 – 45 business days
  • In peak season, Shipping time and processing time might be delayed 2-4 business days.
  • There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.

WHERE ARE MY ITEMS COMING FROM?

We have multiple factories in Vietnam, China, Mexico and USA.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.

HOW CAN I MODIFY MY ORDER?

We only allow order modification within 2 hour since payment.

Please contact us to request modification. If you cannot connect to the website, please email to our support email: support@myvikinggear.com

CUSTOM DUTIES, TAX AND CHARGES

Custom Duties, Tax and charges are not included in our price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

CONTACT US

If for any reason, you are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

  • Email: support@myvikinggear.com
  • Time Support : 9AM – 5PM GMT+7, Monday through Friday
  • Address: 13145 Brookhurst St Ste A Garden Grove, CA 92843, USA